MCCAMISH HELP INFORMATION FOR INDIA POST

• For any issue/Support on Mc camish, please send a mail with your full office details and issue details with relevant screenshots to Infosys Help desk over 

fsidopplihd@infosys.com 

with CC to your Circle SPOC. 

• If any important issues & serious in nature, please mail to 

ceptpli@gmail.com.

What are the Various Reports Available in DPMS in CSI

Different types of reports cab be taken from the Delivery and Postman Management System (DPMS).  Follwing are the important reports in connection with delivery branch.

1.   Article in Deposit Report

2.   Postman Performance Report – Articles

3.   Postman Performance Report – EMO

4.   Address Verification Status Report

5.   Accountable Mail due Collection Report

6.   Consolidated Abstract Report

7.   Article Discrepancy Report

8.   Money Order Audit report

9.   Consolidated EMO Abstract Report

Article in Deposit Report

Deposit report helps you to view all the articles kept on hold for a particular Facility Id.

a)   On the Delivery and Post Management System – Main Screen, click Article in Deposit link under Reports  block.

b)   Facility ID will auto populate

c)   Press Enter.

d)   The report will show articles which are kept in deposit.

Postman Performance Report – Articles

The Postman Performance report - articles helps you to view all the articles that were issued, delivered, dispatched or are on hold for a particular beat.

a)   On the Delivery and Post Management System – Main Screen, click Postman Performance Report - Articles link under Reports  block.

b)   Facility ID, pin code will auto populate

c)   Press Generate Report.

Postman Performance Report - EMO

The Postman Performance report - EMO helps you to view all the EMO’s that were issued, disposed or are on deposit for a particular beat.

a)   On the Delivery and Post Management System – Main Screen, click Postman Performance Report - EMO link under Reports  block.

b)   Facility ID, pin code will auto populate.

c)   Press Generate Report.

Address Verification Status

The Address Verification Status report helps you to view all the address verification requests that were verified or rejected by the postman.

a)   On the Delivery and Post Management System – Main Screen, click Address Verification Status link under Reports  block.

b)   Facility ID, pin code will auto populate.

c)   Enter Booking Id, Customer Id & Booking Date or Verification Date

d)   Press Enter.

Accountable Mail Due Collection Report

The Accountable mail due collection report helps you to view all the money collected from Accountable articles.

a)   On the Delivery and Post Management System – Main Screen, click Accountable Mail Due Collection Report link under Reports  block.

b)   Facility ID will auto populate

c)   Press Enter.

Consolidated Abstract Report

The Consolidated Abstract report helps you to view all the articles that were received, issued to postman, are in deposit from previous days etc. for a particular Facility Id for a particular day

a)   On the Delivery and Post Management System – Main Screen, click Consolidated Abstract Report link under Reports  block.

b)   Facility ID will auto populate

c)   Press Enter.

Article Discrepancy Report

The Article Discrepancy report helps you to view all the articles that were Lost, Damaged or Torn

a)   On the Delivery and Post Management System – Main Screen, click Article Discrepancy Report link under Reports  block.

b)   Facility ID will auto populate.

c)   You can select a date range which should be less than one month.

d)   Press Enter.

Money Order Audit Report

The Money Order Audit report helps you to view all the money that was issued to the postman for a particular facility for money orders.

a)   On the Delivery and Post Management System – Main Screen, click Money Order Audit Report link under Reports  block.

b)   Facility ID will auto populate.

c)   You can select a date range which should be less than one month.

d)   Press Enter.

Consolidated EMO Abstract Report

The Consolidated EMO Abstract report helps you to view all the EMO’s that were received, delivered, returned, redirected or are on hold for a particular Facility Id for a date range.

a)   On the Delivery and Post Management System – Main Screen, click Consolidated EMO Abstract Report link under Reports block.

b)   Facility ID will auto populate

c)   Press Enter

Compare and Book option is Available in CSI Point of Sale

Compare and Book is an attractive option in the new CSI Point of Sale (POS).  This option shows the rates of different services according to the weight and destination pin code.  Through this option a counter assistant can help the customer for comparing the available services and to select according to his needs.  That means no need to select each and every service to know the rates.

The following screenshot shows the comparison window in the CSI Point of Sale.

How to Print and Invoice ePost Messages in CSI DPMS

TViewing and printing of ePost message for delivery are included in Delivery and Postman Management System in CSI.  New options like invoicing of ePost messages, printing of ePost Delivery Manifest, Delivery confirmation, etc are also included in this application.

VIEW & PRINT E-POST ARTICLES TO BE DELIVERED

This Screen allows to View/Download E-Post to be delivered.

1.  On the Delivery and Postman Management System – Main Screen, clickView/Download EPost link under Miscellaneous block.

2.  Facility ID, Facility Name, Pin code and date will be fetched based on the User ID.

3.  Click Enter button.

4.  On clicking enter button below shown screen will appear.

5.  Click on Print/Save file

6.  Click on save button and data will be saved successfully.

EPOST Delivery Outbound

This screen allows you to Issue the EPost to the postman.

1.  On the Delivery and Post Management System – Main Screen, click EPost outbound scanning link under Miscellaneous block.

2.  Facility ID, Pin code, Shift will be auto populated based on user id used for login. Batch1 will be auto populated. Batch1 can be changed to Batch2 if required manually on the screen.

3.  Select Beat ID, this will auto populate Employee ID.

4.  Click Enter button.

5.  After clicking Enter button below shown screen will automatically appear here.

6.  To include booking IDs select the adjacent check box.

7.  Click Save button.

8.  The message data saved successfully appears.

9.  EPost is issued to the Employee to deliver it to the receiver.

10.  Click the print button in the EPOST Delivery Outbound screen.

11. The adjacent print view will appear.

12.  This will have information regarding EPost, Payment details.

13.  Receipt name and signature area would be there.

14.  This will also mention the Employee ID.

EPost Delivery Confirmation

The EPost Delivery Confirmation screen allows you to update the status of EPost.

1.  On the Delivery and Postman Management System – Main Screen, click EPost Delivery Confirmation link under Miscellaneous block.

2.  Facility ID, Pin code, Shift will be auto populated based on user id used for login. Batch1 will be auto populated. Batch1 can be changed to Batch2 if required manually on the screen .

3.  Select Beat ID, this will auto populate Employee ID.

4.  Click on Enter button.

5.  After clicking Enter button below screen will appear.

6.  Non delivery reasons can be captured as per normal delivery of articles.

7.  Email functionality is provided for Corporate customers to send them status of their EPost articles.

8.  Click on Save button.

9.  Data saved successfully message will appear on screen.

How to Receive Various Bags in DPMS in Delivery Branch

On the Delivery and Postman Management System (DPMS) – Main Screen, click Bag Receive link under “Accountable Mail Individual block”. The Bag Receive screen appears.  Before going for this option following points should bear in mind.

1.   The set should be opened.

2.   The user should have operator/supervisor role.

3.   There should be receiving schedules maintained for the facility.

4.   A bag should be in dispatched status in order to be received.

Receive Bag

·         Click Advanced Options

·         Select the Schedule. Multiple schedules can be selected

·         Click Fetch

·         Scan the Bag

·         Click Receive 

·         Click OK

How to Redirect and Return the Article in DPMS in CSI

The Article Redirection screen allows you to redirect an article to other address. The redirection fee is automatically calculated based on the redirected address.

1.  On the Delivery and Postman Management System (DPMS) Main Screen, clickRedirection link under Accountable Mail Individual block. The Article Redirectionscreen appears. The Facility ID gets auto-populated.

2.  Scan article number in the Article Number field. The Office of Issue and Receive Date fields get auto-populated on the screen.

3.  Select Reason for Redirection, enter Redirect Address details and Pin code. Other details such as city, state etc. will be auto-populated.

The Redirection fee for article will be auto calculated in Redirection fee field.

4.  Click Enter. The details are saved.

You can change the redirected address or reason by clicking the View/Modify button.

5.  Select the Articles you want to save.

6.  Click Save.

Return Article to Sender

The articles which are not claimed by any one even after keeping in deposit for 7 days are returned back to the post office under which the address of sender is mapped.

1.  On the Delivery and Postman Management System – Main Screen, click Returnlink under Accountable Mail Individual block. The Article Return screen appears.

2.  Enter Facility ID and click Enter. All those articles which were received but were not processed for 7 days appear on the screen.

3.  To return an article, scan its number in the Article Number field. The Article Receive Date and Issuing Office fields get auto-populated on the screen.

4.  Select Reason for Return and click Enter. The entered data appears on the screen.

5.  Select the data and click Save.

Postman Reruns in Delivery and Postman Management System (DPMS)

1.  On DPMS (Delivery and Postman Management System) Main Screen, click Postman Return link under Accountable Mail Individual block. The Postman Return screen appears.

The Facility ID and Shift No., and Batch ID are auto populated. You can modify Batch ID, if needed.

2.  Select the Beat ID for which postman return is being taken.

3.  Click Fetch. The articles that were issued to the postman will appear on the screen.

4.  For the undelivered article(s), select the desired options in Reason for Non Delivery and Reason Type.  The Action field will be auto populated based on Reason Type.

5.  Scan the article in Non Del Article No field.

6.  Click Save. A summary screen appears.

7.  Click OK. The delivery status of all the articles will be updated as Delivered/ Undelivered.

Note: Only the status of undelivered articles needs to be changed. The delivery status of delivered articles is automatically changed to ‘Delivered’ once you click.

Returns Approval by Supervisor for EOD

The End of Day Supervisor Confirmation screen allows supervisor to review/change remarks entered by Postman.

1.  On the Delivery and Postman Management System – Main Screen, clickPostman Return link under Accountable Mail Individual block. The Postman Return screen appears.

The Facility ID and Shift No., and Batch ID are auto populated. You can modify Batch ID, if needed.

2.  Select the Beat ID for which postman return is being taken. The Employee ID gets populated.

3.  Select the status from Payment Status drop-down menu if the article is on hold  or payment is not done.

4.  Select the desired option from Reason for Non Payment drop-down menu.

5.  Select the desired option from Reason Type drop-down menu.

6.  Enter remarks in the Remarks field.

7.  Click Save.